Privacy Policy

We respect your privacy and make every effort to keep your personal data safe. In this Privacy Policy we explain what data we collect, for what purpose we process it, and what rights you have under the GDPR.

Data controller

The controller of your personal data is:

Nor-Nik Zakład Usługowo-Produkcyjny Ewelina Lewandowska

Tax ID (NIP): 879 212 29 05
Address: ul. Hugo Kołłątaja 3B/29, 87-162 Lubicz Górny, Poland
E-mail: stoldopaczek@gmail.com
Phone: +48 660 335 247

Purposes and legal bases of data processing

We process personal data only to the extent necessary to provide our services and to fulfil obligations arising from the law.

Data may be used for the purpose of:

processing orders and concluding a sales agreement,
delivering the ordered products,
issuing invoices and keeping accounting records,
handling complaints,
responding to messages and enquiries,
carrying out marketing activities after consent has been given,
analysing website traffic and improving its functionality.

The legal basis for data processing is the relevant provisions of the GDPR, in particular the performance of a contract, a legal obligation, the user's consent or the legitimate interest of the controller.

What data we collect

Depending on the purpose of processing, we may collect:

first and last name,
company name,
delivery address,
e-mail address,
phone number,
invoice details, including Tax ID (NIP),
information about the orders placed.

While using the website, technical information may also be collected automatically, such as:

IP address,
browser type,
operating system,
information about activity on the website,
data stored in cookies.

Providing personal data is voluntary, but in many cases necessary to process an order or respond to an enquiry.

Cookies

Our website uses cookies to ensure it works properly and to improve the user experience.

Cookies are used, among other things, for:

handling the shopping cart,
remembering user settings,
analysing website traffic,
carrying out marketing activities after obtaining the user's consent.

You can change your cookie settings in your web browser at any time.

Data recipients

Your data may be transferred only to entities cooperating with us to the extent necessary to provide the services.

These include, among others:

payment operators,
courier companies,
hosting and IT service providers,
the accounting office.

Each of these entities processes data in accordance with the applicable regulations and the concluded data processing agreements.

Your rights

You have the right to:

access your data,
rectify incorrect data,
erase your data,
restrict processing,
data portability,
object to processing,
withdraw consent at any time,
lodge a complaint with the President of the Personal Data Protection Office (UODO).

More information can be found at: https://uodo.gov.pl

Data retention period

We store data only for the period necessary to achieve the purpose for which it was collected, or for the time required by applicable law.

In particular:

data related to order processing is stored for the period required by tax and accounting regulations,
marketing data is processed until consent is withdrawn,
data related to cookies is stored in accordance with the settings of the tools used.

Data security

We make every effort to ensure an appropriate level of personal data protection.

Among other things, we use:

SSL/TLS connection encryption,
secure servers,
regular backups,
safeguards against unauthorised access.

Online payments are processed by certified payment operators. We do not store payment card data on our servers.

We never ask for your account password by e-mail or phone. If you receive such a message, please be cautious.

Changes to the privacy policy

The Privacy Policy may be updated from time to time. The current version of the document is always available on our website.

Contact

If you have any questions about the processing of personal data, you can contact us:

E-mail: stoldopaczek@gmail.com
Phone: +48 660 335 247

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